For small companies with limited product lines, it could place the company’s very survival in jeopardy.”, Carol Pollack-Nelson, Ph.D., a safety consultant in Rockville, Md., says she encourages manufacturers to open up. Kitchen fires are most often caused by: The maximum temperature of most curling irons is between 300° F and 450° F. These fires caused an average of 550 civilian deaths, 4,820 reported civilian fire injuries, and more than $1 billion in direct property damage per year. The Fire Protection Research Foundation, an affiliate of the nonprofit National Fire Protection Association, received a grant in September 2012 to develop test methods and performance criteria, which would lead to standards and help their adoption. “We’ll continue to address this issue through public education, but it’s clear we need to develop another strategy,” says Kathleen Almand, executive director of the Fire Protection Research Foundation. From a vulnerability aspect, if the fire were to happen during the night, an entire family could be consumed.”. They involved the same microwave model, the Kitchen­Aid KHMS155LSS, installed throughout the community, as did many cases reported elsewhere. Of the more than 400 incident reports we reviewed, 82 involved self-­starting or spontaneous ignition of microwave ovens. Most NFIRS fire data analyses compare and contrast con-fined versus nonconfined building fires. But if it continues running, close it quickly to avoid microwaves. Underwriters Laboratories, which tests and certifies appliances and many other products, says it is aware of microwave self-starting incidents and is investigating possible causes. Best microwaves for 2021: GE, Panasonic, LG, Oster and more models compared. Any toasters manufactured after 2001 are equipped with an “Anti-Jam” and auto shutoff mechanism, however, these can fail after years of use and buildup of food. NFPA reports that, “during 2007-2011 US fire departments responded to an average of 7,100 home structure fires per year in which a microwave oven was involved in ignition. When he investigates your problem, he’s likely to find one of these 7 common causes of microwave failure: #1: Diode Burn-Out. Webster’s case was not the only one from The Antilles, where the first phase of construction was completed in 2007. Grills and toasters (almost three a day), Microwaves (two and a half a day) and ring/hot plates (2 a day) were the other appliances most likely to … Know where the unit is plugged in and which circuit breaker turns off the microwave in case it turns on again. Keep a multipurpose fire extinguisher accessible and know how to use it. Privacy Policy Structure Fires in Office Properties, U.S. Based on these statistics, a fire was reported every 63 seconds. In our FOIA document review, several consumers say their panel started flashing the code “PAN” or “F2” as the self-starting began. Emily isn't buying it, especially after finding other consumers who have reported similar experiences.“I and most of the reviewers on this site have had experience with many microwaves over the course of our lives and have not had sparks flying out of our microwave,” she wrote.Earlier this year ConsumerReports published a… For microwaves, that means forcing food and paper placed in the unit to catch fire to check that the flames can’t escape the oven cavity. Facts & Figures. The CPSC concluded that “it is long past due to commit to changes to the range standards to reduce the likelihood of these food fires.”. Larry Latack, director of global product safety for Whirlpool, which owns Kitchen­Aid, says the company is very careful about safety issues and that it has analyzed cases of supposed self-starting but has never been able to verify one. The model number of the recalled microwaves is “204.77603610”. Build & Buy Car Buying Service A recent study by the federal Government Accountability Office says the CPSC “has broad authority to identify, assess, and address product risks, but faces some challenges in identifying and responding to new risks in a timely manner.”. A number of warnings have been made public, but have been barely noticed. Other complaints included shattering glass doors and units that continued to run after the door was opened. The CPSC provided us with 70 reports about KitchenAid microwave ovens, and 41 of them detailed incidents in which the ovens apparently started by themselves or caught fire while not in use. Microwave ovens will soon have a new safety feature that is long overdue: child-resistant doors. System data on the fire and rescue service at an Incident Level: Domestic Appliance Fires Dataset Guidance . According to the U.S. Consumer Protection Safety Commission, 700 fires in 1998 were caused by Curling Irons and Hair Dryers. These fires caused an average of 550 civilian deaths, 4,820 reported civilian fire injuries, and more than $1 billion in direct property damage per year. Clothing was the item first ignited in less than 1% of these fires, but clothing ignitions led to 8% of the home cooking fire deaths. 08/28/2015 James R. Hood Founder and Editor Channelle's kitchen. Suzy Feeney and Robert Webster, neighbors in Vero Beach, Fla. Photo: Privacy note: We won't use your friend's e-mail for anything other than sending this message. In fact, cooking equipment caused nearly half of the home fires reported in the US between between 2012 and 2016, according to the National Fire Protection Association (NFPA). But the problem is not confined to those two brands. The GE documents offer cause for concern, too. The incidents led to the inside of oven cavities becoming hot, smoking, or electronics and other components melting, according to the files. The agency launches almost 4,000 in-depth investigations each year and announces 450 to 500 that result in voluntary recalls in conjunction with manufacturers and retailers. Be explicit about the safety nature of your problem—and persistent, too. That would be more in line with the protocol used by the National Highway Traffic Safety Administration, which can enlist help from consumers and safety advocates after making investigations public. Though Latack acknowledges that a self-starting microwave “is conceivable from a technical perspective,” he says that “through years of formal risk assessment we have not been able to verify a single self-start.”. Section 6(b) can also slow down the recall process by enabling a lengthy back-and-forth between the CPSC and manufacturers. According to Wolfson, the agency does in fact have “an open investigation into the safety of kitchen appliances, including microwaves.” But when pressed for specifics, such as which brands are involved, he said the agency is prohibited by law from commenting. They show how the CPSC is restricted from sharing more information about safety investigations, and they raise questions about why some products are recalled but not others and whether manufacturers respond appropriately. “When people have the kind of experience we did, they need to let others know,” says Robert Webster at The Antilles community. Molly Dempsey. So what does it take to start a recall? “Self-start” is one of the trigger words, and it has led to units being retrieved and analyzed. There were at least six reports of serious fire, including a 2008 home blaze in Hudson, Ohio, blamed on a GE Spacemaker microwave and causing $60,000 of property damage. FireStatistics@homeoffice.gov.uk. Patrick McCaffery's kitchen after the fire. “The best data we have is direct contact from consumers to call centers,” Latack says. 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It is estimated that over 700 people worldwide are killed each year as a result of toaster fires and electrocutions. And that’s not all. Fires in microwave and RF heating systems are not uncommon. More than half of the non-fatal injuries occurred when people tried to control the fire themselves. The brand name is printed near the bottom of the door. Speaking of the exterior, if the door of your microwave won’t … “We saw red and yellow arcs jumping wildly inside the microwave,” one complainant wrote, saying she and her husband had been jolted awake by a booming sound that stopped when they turned off the appliance. For con-fined fires, the story of fire origin is reported on an optional basis. Never use the microwave to store items, such as food or cooking utensils, since they can increase the risk of fire if the unit starts up. Let’s talk about microwave ovens. And an ongoing class-­action suit against GE over self-starting microwaves added to the concern. Unattended cooking was the leading cause of cooking fires and casualties. “Whirlpool has looked at the solutions, and it appears that most of them would negatively impact how consumers use the product,” says Larry Latack, Whirlpool’s director of global safety. Rod K. Pray, vice president of the Queen Anne High School condominium board, says at least 10 homeowners have reported problems with self-starting microwaves. But companies protested. Most of the cases occurred in 2009 and 2010; a few go back to 2002. A 15-year research and advocacy effort to make microwave ovens safer has led to a change in national manufacturing standards that will make microwaves more difficult for … Secondary fires display seasonality, with more occurring during the hotter and drier months, as highlighted in Chart 2 of the previous Fire and rescue incident statistics release. Whirlpool has taken some steps, too, while not linking it to the problem. Customer service representatives are given a list of words that when used by a customer should result in the call being transferred to a special safety team. Its current staff of about 520, including some 120 investigators and compliance officers, has jurisdiction over about 15,000 products, everything from toys to tools to toaster ovens. Microwave ovens involve more emergency room scald burn injuries than Microwaves use a diode to convert incoming A/C power to the D/C power that the microwave needs. A slate of new technologies is being developed that could help prevent fires. One in every six (17%) microwave oven home structure fires cited appliance housing or casing as the item first ignited. When you become complacent about microwave safety, however, your appliance can cause painful burns and become a potential fire hazard. And they may damage the oven and even cause fires. To minimise the risk of fire, never attempt to heat articles that are not approved for use in microwave ovens. Whirlpool has received five reports of incidents, including one home fire, two fires involving the surrounding cabinets, one report of smoke, and one report of a burning odor. “With Section 6(b), companies have an unbelievable amount of protection, and they cling to that,” says Rachel Weintraub, legislative director and senior counsel for the Consumer Federation of America, an association of nonprofit consumer groups. Latack says appliances must pass forced-failure testing designed to cover worst-case scenarios. In a letter to CPSC Chairman Inez Tenenbaum, industry leaders wrote, “An announcement of an investigation has the potential to depress or even to halt sales and affect the relationship between the company and its distributors. According to the National Fire Protection Association, microwaves cause 4 percent of cooking-related house fires per year (PDF) and 1 percent of … Webster’s report is among the thousands of pages of documents that Consumer Reports obtained through Freedom of Information Act requests filed as part of an ongoing investigation into appliance fires. We filed FOIA requests for CPSC documents about microwaves from Kitchen­Aid and General Electric in part because they had among the most fire-related microwave complaints on SaferProducts.gov, a CPSC website where consumers can report problems. The single-family residences’ many upscale features include European-style cabinets, oil-rubbed bronze hardware, and higher-end kitchen appliances. If you’re concerned about the safety of an appliance, you need to have it repaired or replaced. Model numbers varied, but 30 complaints listed the Spacemaker line of over-the-range microwave units. The most important thing to remember if a fire breaks out in the oven is to keep the door closed, turn off the oven, and keep an eye on the flame.This will keep the fire contained (TBT to high school chemistry class, where we learned that fire needs oxygen to grow), and it … Latest update: 13 August 2020 Be on the lookout for unusual error messages on digital display panels. GE spokeswoman Kim Freeman says the company has a rigorous safety program and meets UL standards for microwaves. However, basement fires are defined in part by the story of fire origin, which is only required to be reported for nonconfined fires. Some of the instances clearly indicate a needless and preventable risk of fire. For example, Young Families, the Minnesota Extension Service of the University of Minnesota, published the following in 1989: “Although microwaves heat food quickly, they are not recommended for heating a baby’s bottle. A 15-year research and advocacy effort to make microwave ovens safer has led to a change in national manufacturing standards that will make microwaves more difficult for … Issued: July 2020. Terms of Use © National Fire Protection Association (NFPA) 2021. Deciding When It's Time to Upgrade Your Child's Car Seat. Many have been determined not to be ‘self-starts’ at all.”. Stuart M. Statler, a former commissioner and acting chairman of the CPSC who now works as a product-safety and risk-management consultant in Mooresville, N.C., says: “There’s enough smoke, literally and figuratively, that a full-scale investigation should have commenced. “A manufacturer should never rely on the CPSC to get them to take action.”, Whirlpool insists that this attitude pervades its safety program. Microwaves being changed to protect kids 01:41. These fires caused an annual average of less than 10 civilian deaths, 150 civilian injuries, and $31 million in direct property damage”. When used properly, the microwave is safe and convenient for heating a variety of foods in a short time. Since our March report, the CPSC has published a study promoting the use of heat-limiting technologies in appliances; an industry group is developing standards. “It could also be a manufacturing error in the control panel, noise coming in on the electrical line, or debris on a component that’s creating a bridge for an unwanted signal.” Based on the findings, UL will consider new safety requirements. Consumers Union believes that the consumer safety database is an essential tool for helping to spot emerging safety problems and that actions to keep complaints secret hinder that role. Thin metals, in particular, as in glazes and gold-rimmed dishes, can disrupt the microwaves and create charged (ionized) air, which can cause sparking (called “arcing”). If your microwave starts by itself, try to turn it off by hitting the off/cancel button or opening the door if there is no fire inside. Through interviews with half a dozen other Antilles residents, we received similar accounts of microwaves starting up unexpectedly. Robert Webster is among the residents of Antilles who say they’re lucky to live there, but for one of those appliances—an over-the-range microwave from Kitchen­Aid that turned on in the middle of the night in October 2009 and became very hot, according to a report he filed with the Consumer Product Safety Commission. Three out of five (61%) microwaves ovens were stationary and 39% were portable. Cooking equipment is the leading cause of fires in the home, despite decades of outreach efforts promoting safe cooking practices and some think it’s time to move in this direction. The least I can do is tell my friends, neighbors, and anyone else who will listen about it.”. Though the number of cases is relatively small given the millions of microwaves in use, the consequences can be big if a fire results. She also says, “GE has investigated unverified reports of ‘self-start’ and found them to constitute product quality, not product safety, concerns. The issue of Section 6(b) came up at a safety summit in September 2012, where the CPSC indicated that it might take steps to announce product investigations more quickly. That provision requires the CPSC to consult with manufacturers and distributors before going public with specific product dangers. In her 2012 study “Access to Consumer Remedies in the Squeaky Wheel System,” University of Colorado Law School associate professor Amy Schmitz found that consumers are often quick to give up when their initial complaints are ignored. Report: NFPA's "Home Cooking Fires" “I’m dumbfounded that this microwave hasn’t been recalled yet. What if your appliance could sense a fire was about to start—and stop it? How to Know When a Microwave Is Failing. Many of the other reports described glass doors shattering spontaneously. Nearly all (95%) of these fires began in the kitchen. These fires resulted in 2,685 deaths, 13,000 injuries, and $10.3 billion in property damage; $7 billion in property losses were caused by home fires. From last night's pizza to tonight's movie night popcorn, these top-rated microwaves are up to the challenge. Manufacturers, however, remain skeptical. The action seeks to make public the details of a federal lawsuit brought by an unnamed company that had a consumer complaint removed from Safer­Products.gov. According to the insurance company’s official laboratory examination from that case, the fire was caused by an electrical failure or malfunction of the microwave’s control panel. The FOIA files, along with interviews with consumers, government officials, and industry experts, provide a window onto some of the challenges in the world of appliance safety, especially as electronics play a greater role. But several KitchenAid microwave owners we interviewed said they were told by a customer service representative that the company had never heard of a problem. US fire departments responded to an estimated average of 172,900 home structure fires per year started by cooking activities in 2014-2018. “If you look at some of the fights that are picked by the CPSC, it’s not clear what the methodology is behind its decision making,” says Sean Kane, president of Safety Research and Strategies, a safety consultancy firm in Rehoboth, Mass. Fires may occur due to overheating of the product, the conveyor or other structural elements in the applicator. Some safety experts would like to see more openness so that it’s better known what’s under investigation. Experts call for more disclosure in ongoing safety investigations. It’s not always clear. Microwaves: a fire hazard in your kitchen They're handy but they're also prone to unexplained fires. CPSC spokesman Scott Wolfson says there is a clear threshold: “In determining whether to open an investigation, CPSC staff assess whether the agency has taken action on a similar product, whether there are similar incident reports in our files, the severity of risk, jurisdiction, severity of injuries reported, available resources, and other factors.”. What’s more, “companies also may hinder consumers’ pursuit of claims by making it very unpleasant or stressful for consumers to seek redress,” Schmitz wrote. Get Ratings on the go and compare while you shop. Home fires caused by cooking peaked at Thanksgiving and Christmas. If you’ve ever started a small kitchen fire in your home, you aren’t alone. Cooking-related burns, including cooking scalds and burns caused by contact with hot cooking equipment, are also discussed. The number of cooking fire injuries is far exceeded by non-fire cooking burns caused by contact with hot equipment, hot cooking liquids, or hot food. A few fruits can be microwaved without turning into a fire, but the … Some metals may be safe in your microwave, however—check your manual. Emily said she called the company and was told the fire was probably because the inside of the unit needed cleaning. Latack responds, “I’d be upset if one of our call persons heard ‘self-start’ and didn’t transfer the call to our safety team, but we have hundreds of people who work in our call centers, so I’d be naive to say it never happens.”. In 2018, fire departments responded to an average of 470 home cooking fires per day. Report any malfunctions to the Consumer Product Safety Commission (. A recent CPSC report identified cooking equipment as the leading cause of home fires, an estimated 147,000 a year. First publication: 27 April 2017 . More than one-quarter of the people killed by cooking fires were sleeping at the time. Fire and Rescue NSW recommends these simple fire safety tips when using microwave ovens. Before using a new microwave oven, always follow the manufacturer's installation and operating instructions and safety precautions. 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